Our client, a deposit-taking Sacco regulated by SASRA based in North Rift Kenya is seeking suitable, professional, and qualified persons to fill the position of ICT Officer (REF: ICTO/11/22) to support in managing the ICT department of the Sacco, infrastructure implementation, system security, data security, and disaster recovery.

Duties and Responsibilities

• To install, configure, and upgrade operating systems and software, using SASRA standards and administrative packages, including security software.
• To install, assemble, and configure computers, monitors, network infrastructure, and peripherals.
• Acts as a technical resource in assisting users to resolve problems with equipment and data.
• Assist by ensuring that the society reporting standards have complied without any delay.
• Assist with the planning, design research, and acquisition of new or upgraded hardware and software systems.
• Maintains current knowledge of hardware, software systems, network technology and recommends modifications as necessary.
• Updating and monitoring security patches in the operating systems and office applications.
• Managing the servers to ensure integrity in the operating systems and a virus-free environment.
• Ensure proper use and maintenance of all computers and accessories.
• Implementing in-house ICT systems in liaison with user departments.
• Participating in the training of staff in the ICT department and in other departments.
• Point of correspondence with ICT systems vendors. 
• Support generation of reports to line managers. 
• Adviser of the board on the ICT changes and happenings. 
• Ensuring business continuity through back-ups. 
• Resolution of customer complaints pertaining to ICT.
• System user administration and maintenance.
• Management of e-channels i.e. Mpesa, mobile banking, Saccolink, and portal
• Management of the Sacco website and social media pages in liaison with the marketing department
• Any other duty assigned by the CEO from time to time.

Qualifications

• A Bachelor’s degree in computer science or a related field 
• A diploma in an IT-related field will be added advantage.
• Proven 3 years related work experience preferably with deposit-taking Sacco
• Professional certification in ICT fields (Cisco, CISM, CISA, or similar certification) will be an added advantage 
• A valid certificate of good conduct.

Key Skills and Competencies

Essential knowledge/skills required:

• Hands-on experience in networking, routing, and switching.
• Must be conversant with common operating systems and database administration.
• Experience with active directory administration.
• Practical knowledge /working and administration in the current Microsoft server and Linux operating systems DBMS such as SQL and Oracle. 
• Practical knowledge and experience in ERP systems. 

How to apply

Interested and qualified applicants are requested to click on the link below and fill out the online application form and submit it by 7th December 2022. Any applications received after the closing date shall not be accepted.

https://forms.office.com/r/XvtYvvu73p

Only shortlisted candidates will be contacted. If you do not hear from us by 17th December 2022, consider your application as unsuccessful.