Are you a self-driven individual with a proven track record to build new remittance products to create deeper relationships with our Money Transfer Organizations (MTO) partners? Are you uniquely predisposed to drive product-led growth through innovation and enhancement of our cross-border payment solutions in line with changing industry trends and customer needs? If yes, then look no further; Co-operative Bank of Kenya, “The Kingdom Bank” is the ideal place for you, here, you will find growth opportunities at every step of your career.

Reporting to the Head – Diaspora Banking & Remittances, partnering with the MTOs and Bank’s ICT team to craft products that add value and enhance customer experiences.

The Role:

Specifically, the successful jobholder will be required to:

• Work with ICT on new cross-border product development, enhancements, and innovations
• Develop and maintain detailed project plans, controls, and expected deliverables
• Partner with ICT on system integrations and testing
• Timely submission of project progress reports to all stakeholders
• Delivery of project quality standard based on the agreed timelines
• Conduct post project evaluation and dissemination activities for stakeholders
• Ensure high availability and reliability of critical services/system success rate through monitoring and remediation of technical vulnerabilities in a timely manner
• Remittance transaction and volume performance reporting
• Branch remittance performance reporting
• Sub-agent remittance performance reporting
• MTO and branch Support on System Issues
• Reconciliation of remittance transactions

Skills, Competencies and Experience

• A Bachelor’s degree and/or minimum of 3 years of IT/Product Management experience in FinTech/Money Transfer business
• Proven track record of leading the development and implementation of successful product strategies.
• Strong analytical and quantitative skills and proven ability to leverage data in decision making.
• High level collaboration skills and ability to work in a team environment with a focus of winning as a team.
• Demonstrate a solid awareness in risk management whilst driving service excellence.

How to apply

If you fit the profile, then apply today! Please forward your application enclosing detailed Curriculum Vitae to jobs@co-opbank.co.ke indicating the job reference number RPM/RBBD/2023 by 27th October 2023.
We are an equal opportunity employer.