Are you a self-driven individual with a proven track record to build new remittance products to create deeper relationships with our Money Transfer Organizations (MTO) partners? Are you uniquely predisposed to drive product-led growth through innovation and enhancement of our cross-border payment solutions in line with changing industry trends and customer needs?

If yes, then look no further; Co-operative Bank of Kenya, “The Kingdom Bank” is the ideal place for you, here, you will find growth opportunities at every step of your career.

Reporting to the Head – Diaspora Banking & Remittances, partnering with the MTOs and Bank’s ICT team to craft products that add value and enhance customer experiences.

The Role:

Specifically, the successful jobholder will be required to:

•  Work with ICT on new cross-border product development, enhancements, and innovations
•  Develop and maintain detailed project plans, controls, and expected deliverables
•  Partner with ICT on system integrations and testing
•  Timely submission of project progress reports to all stakeholders
•  Delivery of project quality standard based on the agreed timelines
•  Conduct post project evaluation and dissemination activities for stakeholders
•  Ensure high availability and reliability of critical services/system success rate through monitoring and remediation of technical vulnerabilities in a timely manner
•  Remittance transaction and volume performance reporting
•  Branch remittance performance reporting
•  Sub-agent remittance performance reporting
•  MTO and branch Support on System Issues
•  Reconciliation of remittance transactions

Skills, Competencies and Experience

•  A bachelor’s degree and/or minimum of 3 years of IT/Product Management experience in FinTech/Money/Transfer business
•  Proven track record of leading the development and implementation of successful product strategies.
•  Strong analytical and quantitative skills and proven ability to leverage data in decision making.
•  High level collaboration skills and ability to work in a team environment with a focus of winning as a team.
•  Demonstrate a solid awareness in risk management whilst driving service excellence.

How to apply

If you fit the profile, then apply today! Please forward your application enclosing detailed Curriculum Vitae to jobs@co-opbank.co.ke indicating the job reference number RPM/RBBD/2024 by 20th December 2024.

We are an equal opportunity employer.