We love to offer our customers added convenience in accessing their accounts and finances. Based on this, we have introduced a useful new feature on our ATMs.
You can now access M-Pesa Withdrawal services directly from our ATMs using the process below:
1) Select “Withdraw Cash from ATM” on your Safaricom line, enter agent code 472472, enter your M-Pesa PIN and you will receive a 6 digit code from Safaricom that will be used at the ATM (Kindly note the 6 digit OTP expires after 4 minutes).
2) On the ATM, click the “M-Pesa Withdrawal” button.
3) Enter your Safaricom mobile number.
4) Enter the amount to withdraw.
5) Enter the 6 digit voucher code that you received via SMS into the ATM.
6) The ATM will then disburse your money.