We love to offer our customers added convenience in accessing their accounts and finances. Based on this, we have introduced a useful new feature on our ATMs.

You can now access M-Pesa Withdrawal services directly from our ATMs using the process below:


1) Select “Withdraw Cash from ATM” on your Safaricom line, enter agent code 472472, enter your M-Pesa PIN and you will receive a 6 digit code from Safaricom that will be used at the ATM (Kindly note the 6 digit OTP expires after 4 minutes).

2) On the ATM, click the “M-Pesa Withdrawal” button.


3) Enter your Safaricom mobile number.

4) Enter the amount to withdraw.

5) Enter the 6 digit voucher code that you received via SMS into the ATM.

6) The ATM will then disburse your money.