Executive Banking
Sustainability
E-Citizen
Get more customers by accepting online card payments via Chapa Pay, our e-commerce solution.
Do you promote your goods and services on the online space, e.g. via a website, social media platforms, WhatsApp, etc? Get more customers by accepting online card payments via Chapa Pay, Co-op Bank’s e-commerce solution!
Chapa Pay e-commerce solution allows you to receive online card payments from your customers directly into your Co-op Bank account.
Solution for merchants without a website
You can still receive online card payments without owning a website.
NO COST TO YOU! NO INTEGRATION NEEDED!
How does Co-op Bank e-commerce solution work without a website?
- The merchant receives a unique link (Pay-By-Link) which they will use to invoice their customers. It works as follows.
- Once the merchant and the customer agree on the pricing, the merchant sends the payment link to the customer’s email address.
- The customer will receive an invoice with the link on their email.
- The link will open up a portal where the customer will insert their card details and the amount they are to pay.
- Once the payment goes through, the merchant will receive a payment confirmation via email and SMS.
- The customer will also receive a notification via SMS in the event they have subscribed to SMS alerts with their card provider.
Advantages of Chapa Pay e-commerce Solution (Pay-By-Link) Option:
- The merchant does not incur any cost to get the Pay-By-Link solution. It is FREE to get onboarded.
- The solution is secure, because it is 3D secure, with two-factor authentication for all card payments.
- In the event a customer makes a wrong payment, the merchant can reverse the payment without calling the bank for a reversal.
- The customer cannot reverse a payment, therefore reducing the risks to merchants, to lose money from dubious characters.
- Payment reconciliation is easy for the merchant since they can track payments and view payments from a single dashboard.
Solution with merchants with a website or mobile applications (APPs)
Merchants who have built web checkout & mobile applications (APPs) and would like to enrich their applications with online card payment acceptance can now be able to do so with Chapa Pay e-commerce solution.
How you stand to benefit:
- Simplicity: The integration models are easy and quick to implement.
- Reliability: The solution once integrated into a merchant site is available 24/7.
- Safety: Chapa Pay e-commerce platform is payment card industry – data security standard (PCI-DSS) compliant ensuring the safety and security of customer card details.
- Best customer experience and practice: dedicated relationship management backed by 24/7 operations support.
- Most of all it creates convenience for customers and overcomes geographical limitations.