Frequently asked questions

How do I withdraw cash at a Co-op Kwa Jirani Agent?

  1. Log into MCo-opCash through *667# or MCo-opCash app.
  2. Select WITHDRAW CASH.
  3. Select CO-OP KWA JIRANI AGENT.
  4. Follow the instructions.
    Receive SMS with a SECRET CODE.
  5. Give the SECRET CODE, your MCoopcash number, and original ID/Passport to the agent to complete the withdrawal

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